Shipping Policy

At Electronic Station, we are committed to delivering your order quickly, securely, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders, including estimated delivery times, shipping costs, order tracking, and other important shipping information.

1. Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be longer during holidays, promotional events, or periods of unusually high order volume. If there is a significant delay, we will notify you using the contact information provided with your order.

2. Shipping Rates

Shipping charges are calculated during checkout based on your order value, shipping destination, and selected shipping method.

Our standard shipping rates are:

• Orders under $50.00: Standard Shipping $5.00

• Orders of $50.00 or more: Free Standard Shipping

Additional shipping options, where available, will be displayed during checkout.

3. Estimated Delivery Times

Delivery times begin after your order has been processed and shipped from our US-based warehouse.

• Domestic (United States): Orders typically arrive within 2–4 business days after shipping.
• International orders: Estimated delivery is typically 8–20 business days, depending on the destination country and customs processing.

Total delivery time = processing time (1–3 business days) + shipping time above. For example, a domestic order typically arrives within 3–7 business days from the time it's placed.

Please note that these delivery estimates are provided for guidance only and are not guaranteed.

4. Shipping Destinations

Electronic Station currently ships throughout the United States, including Alaska and Hawaii.

We also ship to selected international destinations.

Available shipping destinations will be displayed during checkout.

5. Customs, Duties, and Taxes

For international shipments, customers are responsible for any applicable:

• Customs duties

• Import taxes

• VAT or GST

• Brokerage fees

• Other government-imposed charges

These charges are determined by your local customs authority and are not included in the purchase price or shipping fees unless otherwise stated.

6. Order Tracking

After your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take 24–48 hours to become available after shipment.

You can use your tracking number to monitor your shipment through the carrier's tracking system.

If you have not received your tracking information or experience any issues, please contact our customer support team.

7. Shipping Delays

While we make every effort to deliver orders within the estimated time frames, delays may occasionally occur due to circumstances beyond our control.

These may include:

• Severe weather conditions

• Carrier delays

• Customs inspections

• High order volumes

• Public holidays

• Natural disasters or other unforeseen events

If your shipment is significantly delayed, we will keep you informed whenever possible.

8. Lost or Damaged Packages

Damaged Deliveries

Please inspect your package immediately upon delivery.

If your order arrives damaged, contact us within 48 hours of receiving your package.

Please include:

• Your order number

• Photographs of the damaged product

• Photographs of the shipping package (if applicable)

Once we receive your information, we will review your claim and work with you to provide an appropriate resolution, which may include a replacement or refund.

Lost Packages

If your tracking information shows no movement or your package has not arrived within a reasonable period after the estimated delivery date, please contact us within 7 days.

We will work with the shipping carrier to investigate the shipment and keep you informed throughout the process.

9. Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Electronic Station is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will make every effort to update your shipping information before your order is dispatched.

Once an order has been shipped, we may not be able to modify the delivery address.

10. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We can only modify or cancel orders that have not yet been processed or shipped.

Once an order has been dispatched, changes or cancellations cannot be guaranteed.

11. Delivery Responsibility

Ownership and responsibility for your order transfer to you once the shipment has been delivered to the shipping address provided during checkout.

If delivery is confirmed by the carrier but you cannot locate your package, please contact the shipping carrier first. If you need additional assistance, our customer support team will be happy to help.

12. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us.

Electronic Station

Website: https://electronicstation.us

Email: support@electronicstation.us

Phone: +1 (419) 953-5141

Business Address:

301 W. High St.

Cridersville, OH 45806

United States